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The Internet brings convenience and a better user experience, but some criminals may take the opportunity to steal personal information and commit cybercrimes on the Internet!

Please check the Cyber Security Reminder and Tips below:

Phishing
Gentle Reminders

1. Be aware that some scammers may send emails, text messages or use messaging apps under the name of Guotai Junan International or other financial institutions to obtain personal information and commit identity theft, money theft or other forms of cybercrime.

2. Remember not to reply to emails or messages from unknown sources, click hyperlinks or download attachments, and verify the authenticity of information through official channels.

3. To protect the security of your personal information, do not randomly enter or share your personal information to a third party.

Keep your personal password and one-time password safe
Gentle Reminders

1. Hackers will try to break into your account, so the number one way to protect your account security is to choose a strong password.

2. Be careful not to set your password to an easy-to-guess number, such as a series of numbers 12345678, date of birth or mobile phone number. Please do not tell the third party your account number, account password and one-time password. Stay vigilant to protect the safety of your funds and assets, and being a shrewd investor!

Protect your mobile device
Gentle Reminders

1. Smartphones and tablet computers are becoming more and more popular, and mobile devices store a large amount of personal data. If you do not take measures to protect data or lack awareness of network security, criminals may steal data or hack your mobile phone to commit crimes at any time. Please pay attention to only download apps from official App stores (such as App Store, Google Play)  and official websites, and never download apps from third-party or unknown websites.

2. Do not transmit sensitive data on public wireless networks, if connected to a hacked Wi-Fi network, users may click on links with malicious programs and cause data leakage or cause devices to be infected with malware.

3. Do not use a phone that has been "Jailbreaking" or "Rooted" to use software or operations involving money transactions, which may allow hackers to take advantage of the opportunity to invade and manipulate your phone.

4. Please update the operating system of your mobile phone regularly to reduce the chance of security holes appearing on your mobile phone.

Social Media Threat
Gentle Reminders:

1. Online social networking platform is one of the popular social interaction tools, which can communicate and communicate with friends or strangers at a distance. But be careful if you excessively share your personal information on social platforms, it may allow criminals to use these information to steal your identity. Criminals also have the opportunity to use these platforms to forge identities to get close to users, and to conduct further fraud or crimes after gaining trust.

2. When using these social platforms, pay attention to learn how to use the privacy settings of the platform, do not post too much personal information on the public platform, and do not provide too much personal information or click on unknown links or attachments when chatting with strangers on the Internet.

3. Raising your vigilance and awareness of privacy and security to better enjoy the fun of social platforms!

Be a savvy internet user and remember the "three noes and one more" principle: "Don't click on unknown links. Don't trust unfamiliar phone numbers or messages. Don't reveal personal information, and verify multiple times before transferring money." to enjoy online services.


If you receive suspected phishing or other suspicious situations, please contact us via our official customer service channels to verify the information or via your local law enforcement authorities to report suspected criminal/fraud activity.


Be vigilant, pay attention to network security, and be a smart network user!


Beware of scams!  Do not provide bank, credit card, investment, insurance and MPF account or other key personal information via hyperlinks embedded in suspicious messages purported to be coming from our institution!

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The official channels and contacts of Guotai Junan International Holdings Limited

Official Website: http://www.eeaec.com/en

Official Warrants Website: https://warrants.gtjai.com/en

Official WeChat Account (Chinese version only): 國泰君安國際控股 (微信號:GTJAI1788),

國泰君安國際財富管理 (微信號:GTJAI_WM),

國泰君安證券香港 (微信號:GTJA_HK)

Mobile App (Chinese version only): 君弘全球通

Customer Services Department

CS Hotline: 40080 95521 / (852) 2509 7524

Fax Number: (852) 2509 7787

Email:customer.service@gtjas.com.hk

Settlement Email:25099559@gtjas.com.hk

Anti-Deception and Anti-Fraud Hotline

China Anti-Fraud Hotline: (86) 96110
Hong Kong Anti-Deception Coordination Centre Hotline: (852) 18222

Online Service